- A large collection of games of instant play mode
- Live chat function for customer support
- SSL encryption ensures the security of transactions
- Several games with progressive jackpot prizes
- Several restricted countries
- Absence of sports betting or esports
- Processing fee applicable to withdrawals
General Information about the Casino
21 Prive Casino was established in the year 2014. This online portal is a UK based casino that is licensed under the United Kingdom Gambling Commission as well as the Malta Gaming Authority. Players are accepted mostly from European countries and from select other countries.
This gambling domain serves as a platform for several game developers. There are game providers like Microgaming, Betsoft, Evolution Gaming, NetEnt, Amaya, OMI Gaming, NYX Gaming, NextGen and others like Quickspin and iGaming2Go. The software is of instant play mode and works well on mobile devices such as iPads, iPhones, Android tablets and smartphones.
There are good ratings awarded by industry experts and customers, indicating that 21 Prive Casino is a reliable platform to play. The feedback is positive in terms of the license, player complaint resolution, quality of customer support, win limits and withdrawals, and the fairness of terms and range of entertainment options. As per revenue collection, it is a medium-sized online casino in this industry.
The collection of games is large at 21 Prive Casino, totalling around 500. The emphasis is on slots of different kinds, but there is a standard range of table games, poker, live dealer section, scratch and ball games as well.
Casino Gaming Assortment Overview
21 Prive Casino has games from diverse software brands. The portfolio includes over 500 titles that can appeal to the taste of several players. Casino games here are easy to access and are categorised well through drop-down sections for each type.
Slots are the main focus here that includes 3D, progressive and classic slots. There are modern, new titles here such as Lost Island, Attraction that is trending alongside old classic titles like Zombie Rush, Starburst, Jack and the Beanstalk, Aliens or Dead or Alive.
In the table games section, there are different variants of Baccarat, Roulette, Blackjack, Pai Gow, Craps, Red Dog Progressive and others.
Poker variants that are popular such as Deuces Wild, Jacks or Better, Multihand Joker Poker, 3D Video Poker are found on this platform as well. There is a live games section as well and other virtual games such as scratch and ball games.
21 Prive Casino is known to offer software from manufacturers like ELK Studios, WHG, and Thunderkick, Microgaming, NetEnt, Leander Gaming, Aristocrat, NYX, 2 By 2 Gaming and others. There are over 500 titles in this section alone. The casino advertises trendy 3D slots of the latest publishers, and many are accompanied by large jackpot prizes besides arcade-style titles.
Slots are a large section at 21 Prive Casino, with the latest releases advertised on the main page of this section. There are options to search by the title, most popular games or by the provider name. One can also click on the heart icon or thumbnail to shortlist favourite titles.
Most of the slots have demo mode included; this ensures that these can be tried for free for players to discover the different features before they register and spin the reels for real money.
For those who wish to try out slots in 21 Prive Casino without registering, there is a no deposit bonus offered. Free spins with no deposit are offered for those who sign up for the first time. There are select Microgaming titles which are provided under this scheme for tryouts. The titles which players can try out under this scheme include a total of seven popular slots which are Deco Diamonds, Immortal Romance, Icy Gems, Jewel Quest Riches, Temple of Tut Lucky Links and Book of Oz.
There is a welcome bonus package among awards at 21 Prive Casino. There are consequent bonuses offered on the second and third deposit as well.
RTPs and Bet Limits
The average RTP of slots is 96% at 21 Prive Casino. The maximum bet allowed to the player is £5 per game when the welcome bonus is taken up. On average the maximum wagering limit for slot games here is £7.5 per spin.
When a welcome bonus is taken up, it includes wagering limits to be fulfilled before one can withdraw their wins.
The Roulette game selection is also available at 21 Prive Casino. You can find titles in this section such as Double Ball, European and Lightning Roulette along with Roulette Nouveau. The live Roulette section is available as well. Relax Gaming and Microgaming are the main suppliers here.
Most of the titles include the option for a customer to play for fun before they opt to try with actual money. If you wish to opt for test or demo mode, all you need to do is wait for the game to load on your screen; once that is done the instructions come by, and step by step one can follow the game to see how the rounds turn out.
The live Roulette game needs to be played with money at 21 Prive Casino. A user needs to sign up before the game loads on. There is a dealer on the other end who conducts the rounds, and smooth streaming allows the live sessions to be carried out with ease.
Among table games offer at 21 Prive Casino, the selection of blackjack comprises of a handful of games. The titles in this section include Atlantic City Blackjack, Blackjack 21+3, 6 in 1, Lucky Ladies, Buster, Perfect Pairs, Classic Gold Series, European variant and the live session.
All the standard games are available for play, either for real money or for fun, which is a distinction here. The latter version allows one to try the games in a demo mode, without wagering real money on them.
The live game session at 21 Prive Casino needs to be played with real money. A player needs to log in with their member credentials before he or she can participate in the live session. The live session proceeds smoothly with dealers helping players to understand terms and conditions, steps to follow before the session commences.
This is another section that has several titles to offer at 21 Prive Casino. Standard video poker here includes All Aces Poker, Poker Dog slots and Reely Poker. Among traditional poker games, those that are played in poker rooms are the Three Card Poker and Texas hold’em Bonus Poker. The latter two titles are played as live dealer games. The video poker titles can be played for free or for money. Those who are looking to play the live games need to log in with member credentials at 21 Prive Casino. It also involves wagering real money as bets here to play these games.
The live casino section comprises of several games where players can try their luck with real money bets against live dealers, and categories are several at 21 Prive Casino including Lottery, Blackjack, Baccarat and Roulette. The popular titles here are 2 Hand Casino Hold’em, Deal or No Deal, Super Sic Bo, Texas hold’em Bonus Poker, Dream Catcher, Roulette, Blackjack, Dragon Tiger, Monopoly and Football Studio.
To try any of these games, a customer needs to ‘Log In’ as a member. It is easy to sign up and open a member account with 21 Prive Casino. Once personal data is provided, and age and address proof is given, the customer can easily put in money in his/her account from a number of payment options provided. There is a multi-tiered welcome deposit scheme that one can avail of at 21 Prive Casino.
There is a limited range of games that are apart from the table games, poker, live casino section and slots. These comprise of ball games, bingo, keno and scratch cards. Even if a player is not familiar with a title, he/she can click on the same and find step by step instructions to follow. It is easy to wager modest sums here or play for free at 21 Prive Casino.
There is a whole section dedicated to mobile gaming at 21 Prive Casino. These can be found on the desktop version for members to know what they can play when they login to 21 Prive Casino on their mobile. The portal is designed to be mobile-friendly; hence, whether one is logging in through their Android smartphone or tablet or iOS devices, they can easily enjoy the site’s software on the go.
Titles found on the mobile version of 21 Prive Casino include popular slots like 108 Heroes, 3 Blind Mice, 7 Sins as well as 2 Hand Casino Holdem, American Gold Roulette and several others. The list is an extensive one, and details of the games as well as their RTPs are mentioned in the description. With such info, it is easier for players to make a choice. Hence, even though there is no dedicated app for the portal, it is easy to log in to the website even on a mobile OS and avail of instant play.
Software and Games Providers
There are several software providers whose games are available at 21 Prive Casino. The following are only some of the several names available under the drop-down list of providers:
- 2 By 2 Games;
- Big Time Gaming;
- Concept Gaming;
- Colossus Bets;
- Evolution Gaming;
- Dutch Gaming;
- Electrical Elephant;
- Fantasma Games;
- Just for the Win;
- Genesis and several others.
It is possible to select a provider of your choice and see what kind of software they deliver to 21 Prive Casino. After you select a software brand, the games available of that brand are showcased on the portal.
Clicking on a title allows a player to choose to play for fun or for real. Once an option is chosen, the software loads on the web browser and one can check out the features, instructions and know-how to proceed. At the same time, the visuals and audio effects come on to reveal what the features and the theme is about.
Security and Online Gambling License
21 Prive Casino is a portal whose brand management is done by White Hat Gaming Limited. Besides being a brand that has established its presence in this online industry for over 5 years, it is also a licensed entity. 21 Prive Casino is registered under Maltese regulations. The registered office address of the company is 85 St John Street, Valletta, Malta and the registration number is C73232.
21 Prive Casino also holds a license under the Gambling Commission of the UK as well as under Swedish Gambling Authority with respective gambling license details to be found on the site along with the date of issuance.
21 Prive Casino aims to hold a premier position in this industry with a great selection of slots, over 500 along with promotional offers and bonuses that ensure big prizes, progressive jackpots and other kinds of wins for customers. The mobile gambling software is also designed for cross-platform compatibility, allowing users to log in through their iOS or Android tablets or handsets. To ensure a smooth and pleasant experience, the site has a safe and secure environment set up with SSL encryption. This ensures encryption of all data and transactions that take place on the desktop version or mobile version of 21 Prive Casino.
RNG is another aspect that is checked and ensured in the products of different software brands. This, in turn, offers a fair gambling environment to the customers of the portal since the random number generation principle is checked and audited for the software products on a regular basis.
Responsible Gambling norms are also followed to ensure that casino players can stick to gambling limits and control their bets. The players can also seek assistance if they wish to prevent addictive habits.
Privacy norms are also followed as per industry standards to preserve user information and protect confidential account data and financial transaction details.
When it comes to customer service, there are several channels through which one can reach support and assistance. There is a live chat function that one can access 24/7 at 21 Prive Casino. This is the best way to get a prompt answer to any query one might have.
There is a support email address provided, [email protected] which can have users writing in their queries which are answered within 24 hours. FAQs section is also present that has common queries answered. The common queries are usually about registering withdrawal, deposits, security, steps to take for recovering a password as well as steps to claim bonus.
The customer support page has all comprehensive information on a single page. An email address, a chat link, common FAQs as well as helpful tips can be found here.
There is multilingual support available as well. The main languages supported on the site are Norsk, Deutsch, Svenska, Suomi and English. There is a large list of restricted countries here which include Asia, Australia, Belgium, France, the US and several others.
As per customer experience and testimonials, there are predominantly positive impressions. The general satisfaction reported from customers on the team of representatives shows how helpful they are in solving disputes and processing payments on time. The casino has also received many accolades for generous payout rates.
Payment Methods, Terms of Deposits and Withdrawals
When it comes to payment options, there are several made available for the customers, both for making deposits as well as for withdrawals. However, the selected method for making payments or seeking payouts needs to be specified by the customer at the time of creating an account.
The currencies accepted on the site are US dollars, Australian dollars and Canadian dollars, Swedish Kronor, South African Rand and British Pound Sterling.
The popular methods for making deposits and processing payments are by Visa, MasterCard, Skrill, Paysafecard, Neteller, Ukash, QiWI, Dineromail, EPS, Giropay, Teleingreso, Trustpay, Inpay, Przelewy24, SafetyPay, Sofortuberweisung, iDEAL and CashU. In most cases, withdrawal requests are processed in a time span of 1 to 3 days, depending on the method chosen. The eWallet services are processed fastest while credit and debit card accounts, as well as bank account transfers, take 2 to 3 days. There is a processing fee applied to the first withdrawal request placed.
Deposits here are accepted from a minimum amount of £20 and above in accepted currencies.
The minimum withdrawal amount is £20, and the maximum per week is 5000 EUR. However, it can be higher for VIP players who enrol in the loyalty program. In case a jackpot win is more than £100,000, the casino pays out in ten instalments, limited to 10 percent every month until the amount is paid out in full. The maximum earnings that one can withdraw from a single win here is £250,000.
Usability and Ease of Navigation on Website
Usability and navigation features play a big role in attracting new players to a site. Towards this end, 21 Prive has a well-laid design. The overall purple and white theme provides clarity and a royal touch to the website. This is in accordance with the aim of the site to cater to a premium segment of casino gaming enthusiasts.
Navigation features are easy and user-friendly. The left-hand side panel on the main page and other pages of the site remains constant, showcasing the main game categories and names of the latest winners. The top panel of every page provides easy access to user account login fields, language options and main sections such as promotions, VIP, casino games, live section, customer support and mobile software.
There is a handy search bar to type in any game category, title or software brand and search for the same. There are drop-down lists of major or popular games and software brands as well which can help customers get a glimpse of the names and what they can find here.
The main page showcases trending games, mostly slots. A customer has the option to click on the heart thumbnail to save titles as their favourites, which would show up on their member account page.
Game software is an instant play on this site. As a result, all that a customer needs to do is click on a title they wish to run on their desktop or mobile. There are two options, playing for fun or for real money. As per the chosen option, one is led to a login page or to instant play demo mode.
In a nutshell, the premium feature at 21 Prive Casino is the large array of slots and other software from a myriad of brands. Indeed, such a large software collection with over 500 titles in the slot category are found in few other portals. The software providers here include big names in the industry such as Microgaming, NextGen, Betsoft, Blueprint Gaming, NetEnt and several others. With most of the titles available on a mobile platform, there is cross-platform compatibility offered on the site that works on desktops and mobile devices with equal ease.
With triple licenses held, the site ensures a safe and secure playing platform for the users. SSL encryption and fair gambling norms further ensure that all that is wagered here are on games that follow RNG principles.
The other aspect that goes in favour of this company is the diverse promotion schemes. The tiered welcome bonus ensures that players get benefited every time they make a deposit on the site. There is also a VIP program, which allows players to accrue bonus points and earn more benefits. Most software is available for fun or demo mode which allows players to know the rules and features of a game before they wager money on the same.
Overall, 21 Prive Casino, being run by a reputed company in this industry, offers fair gambling opportunities and a reliable platform for gambling fans.