32Red is one of those online casinos that have been in operation for a long time. It was established in 2002, and the casino has expanded its selections from the casual slots and table games to sports betting and bingo. It also offers poker players an avenue to compete with each other.
32Red has two licenses. One is from the UK Gambling Commission, and the other is from the Government of Gibraltar. As one of the oldest online casinos, 32Red has won several accolades, including winning the Best Global Casino Award nine times.
It is owned and operated by Kindred Group PLC, and it is listed on the London Stock Exchange.
32Red has a red theme, as implied by its name, and first-timers on the site will feel the luxury behind the design. However, looks can be deceiving, as 32Red caters to both players who want to place small bets and those who belong to the high-rollers.
The 32Red casino is known for its great customer service and the vast number of games that one can choose from. This is why it has also won awards like Best Casino Manager and Casino Operator of the Year at least once.
The casino’s key strength is its financial stability and its bonuses. New and old members can expect to get more value for their money from time to time because of these promotions.
However, it does have opportunities in the area of helping gamblers manage their habits. It was once fined £2 million for failing to watch over a problem gambler who has deposited more than £700,000 to 32Red.
Overview of Games Offered at 32Red Casino
There are many games that you can choose from once you become a member. There are slots machines, table games like blackjack and roulette, live games, bingo, and poker. It is also on the same site where you can find the sports betting area.
The live casino in 32Red does not only offer the common favourites, but it also has several games of chances like the Dream Catcher and Baccarat.
For poker, you can choose whether you want to play against a computer. If this is what you want, you have to go to the 32Red casino lobby. But if you want to play live against other players, you must download and install the poker software from the poker lobby.
Slot Machines in 32Red Casino
There are over 350 slot machines in 32Red, and this number continues to grow. You can choose from different genres, like branded games, mystery themes, or fruit themes. Some of the popular slot titles that you can find here are Starburst, Immortal Romance, Raging Rhino, Lara Croft, and Cleopatra.
Most of the slot machines you will find here are from Microgaming, but 32Red has long since worked with other game developers like NetEnt and Big Time Gaming.
In the slot machine lobby, there is a search box where you can type the name of the game you are looking for. This makes it easy to browse the entire site, rather than scrolling down per page to see if the one you are looking for is offered or not.
However, there is no other way to choose a specific kind of slot machine. Here, there is no filtering system where you can choose to show only those that have three reels or five reels, or if you only want to see jackpot slots.
But regardless, the lobby has a lot of titles that will fit the desire of any player. It’s just that you will take some time to search for the one you like.
If you are looking for a progressive jackpot slot, there is no way of telling by the slot’s thumbnail if it is a progressive one or not. You have to launch it and read the slot’s manual.
It is not known what the average RTP of the slots are in 32Red, as these machines can vary between 94% and 98% RTP. The betting limits are also different from one title to another.
You can play these slots on demo mode provided that you are a registered player.
Live Roulette Selections
To play the live roulette, you must first go to the Live Casino lobby. If you do this, do not expect to be taken to a dedicated lobby for live casino selections. While you can search for a type of roulette you want in the search box, you cannot filter the choices to show only live roulette.
In the live 32Red casino lobby, all the live games are shown on the same thumbnail grid. There are only six roulette tables here, and they are different variations of the game. These are:
- VIP – a high-stakes table where you can bet as much as £20,000.
- French Gold – facilitated by Microgaming; a kind of roulette with a high RTP of 98.65%. If the ball hits zero, you get 50% of your wager back.
- Lightning – European variant with five lucky numbers that show after each round. All bets on these lucky numbers can win between 50x and 500x of the bet.
- Double Ball – a variant where two balls drop on the wheel instead of one.
- Speed – a fast game that takes only 25 seconds from one spin to the next.
- Immersive – a European variant that has different camera angles.
There was a time when all these tables were streamed from the studios of Microgaming. However, Microgaming and Evolution Gaming signed a deal where Evolution Gaming will be the preferred provider of live table games to Microgaming in the European market.
As a result of this deal, many of Microgaming’s clients, including 32Red, will now have to use the platform of Evolution Gaming for its live games.
There are two types of blackjack you can play at in 32Red. These are the computerized game and the live ones. Regardless of your choice, you may see several variations of the same kind between the two set-ups.
To play against a live dealer in 32Red, just go to the live 32Red casino lobby and choose the one you like. Here, you can choose from only five tables. Four of these tables are the same classic blackjack, and the other one is called Free Bet.
In the computerized versions, there are 27 titles to choose from. Some examples of these are:
- Hi-Lo 13 European Gold Series – you can stake on a side bet on the value of the first two cards dealt to you. You need to bet that the value is less than or equal to 13.
- Premier Multi-Hand – a high-end table where you can play up to five hands and vet up to £200 per hand.
- Classic – the typical game found in most land-based and online casinos.
Most of the blackjack tables are from the library of Microgaming, but the live ones are from Evolution Gaming.
Different Poker Variants in 32Red Casino
To play poker against other players and get inside the rooms, you must first download and install the poker software. To do this, just click on Poker at the top section of the lobby.
You can download the software in Windows 7, 9, 10, and MAC. If you want to play mobile, you must select the instant play. You can also choose the instant play for PC and MAC.
Once the software is ready, launch it, and you will be able to choose the room where you want to play according to the small and blind bet sizes.
If you are not keen on playing against other players, you can choose to play against a computer, which is called video poker, or against a live dealer.
To play these, you just need to go to the 32Red casino lobby, click on the drop-down arrow that says MORE, and then choose poker. Here, you can choose the live dealer or the video poker variants.
Some examples you can play in 32Red are:
- Aces & Faces
- Joker Poker
- Jacks or Better
- All American
For the live dealer poker in 32Red, the only two options are Caribbean Stud and Ultimate Texas Hold’em. This is a game that is trademarked by Bally Gaming, Inc.
Live Casino Selections on 32Red Casino
This is the section where you can find all the live dealer games. Just click the link that says Live Casino, and you will see a large carousel of the titles you can play.
There is a total of 25 live casino selections. The lobby is comprised of different table selections like:
- Blackjack – a total of five titles and the only really different variation is the Free Bet Blackjack.
- Roulette – choose from six variants of roulette.
- Baccarat – there are two tables to choose from.
- Poker – this not poker where you can compete with other players. You will be betting against a dealer, and the version available is Ultimate Texas Hold’em and Caribbean Stud. This is a game that works with similar hands as the Texas Hold’em, but you need to wager on the blind and the ante. There is also a side bet called Trips.
- Dream Catcher – a variation of the spin-the-wheel game.
- Sic Bo – a game similar to roulette, but this one uses dice for bet selections and several possible combinations of three dice.
The live casino is mainly operated by Microgaming and Evolution Gaming.
Mobile Apps for 32Red Casino
There are two ways to access the casino on your mobile. The first one is to download the app from Android, iTunes, or Windows. The app has to be installed, and then you need to log in.
If you do not want to download and install the app, or if your phone’s operating system does not belong to these three, you can still play on mobile if you access the casino via a browser.
If you do, the site will automatically detect that you are trying to access it from a mobile device. The site will change into a mobile-friendly interface, and you can navigate the different casino lobbies with ease.
Not all the entertainment modules in the desktop version are available on the mobile platform. Only a few hundred games can be accessed on a smartphone, as not all games were designed to run on mobile devices.
The main advantage of the mobile version is that you can access the casino with ease anywhere you are. Downloading the app, however, gives you more flexibility and more personalized experience.
The app and the mobile site are great if you are not a picky player. However, you will be disappointed if you have already set your heart into a game, only to realize that it is not available on mobile.
Sports Betting and Other Choices at 32Red Casino
Apart from the table games, you can enjoy sports betting and bingo if you are an enthusiast of any of the two.
Sports Betting and Bingo have their own links at the top of the web page. If you are using a mobile, you will find these choices on the menu.
For sports betting, there are several sports that you can wager your money on in 32Red casino like football, golf, tennis, cricket, and others. The casino allows in-play bets, which means you can place your wagers even if the game has already commenced.
At any given time you go to the sports betting lobby, you will see how many games are currently streaming on the site, and you will also have visibility on the number of games that are just about to start.
Virtual games are not available in 32Red, so you will not see virtual sports like horse races, hound races, or other games where it is the computers that play animated videos of sports.
In the bingo room of the 32Red casino, the guaranteed pots vary. The lowest is £5, and you can see bingo games with as much as £27,000 in the jackpot prize. You can just buy the tickets before the games start, and the ticket price can be as low as £0.07.
There are no scratch card games on the site. You will also not find keno here.
Software and Game Providers of 32Red Casino
The main software provider is Microgaming. But do not be surprised to see other games from developers like NetEnt and Big Time Gaming. A vast majority of the live dealer games found here are from the studios of Evolution Gaming.
Microgaming is one of the biggest and oldest game developers in the world for online casinos. It was founded in 1994 and is widely considered as the company that started the casino industry.
Evolution Gaming is the world leader when it comes to living dealer games. All the games are created for easy access in both the Android and iOS operating systems. It has three studios in the world in Malta, Georgia, and Latvia, and employs more than 3,000 dealers in over 35 live dealer games serving in more than 300 separate tables.
In the casino, you cannot filter the games by the developer. You just have to rely on your knowledge about games to select which ones are made by which company. For example, slot aficionados know that Gonzo’s Quest, a slot machine found in the lobby of 32Red, comes from the library of NetEnt.
Casino License, Fairness, and Security
32Red has a license from the UK Gambling Commission, commonly known as UKGC. It is a premier licensing body for casinos that want to operate within the jurisdiction of the United Kingdom. It also has a license from the Government of Gibraltar.
Two licenses can only mean that the casino operator is legitimate, and that is operations are duly recognized by two authorities. The players can rest assured that they can bank on the officials of these two regulating bodies to control and govern the activities of 32Red.
The UKGC license number of 32Red is 000-039430-R-319293-004. From the Government of Gibraltar, the license number is 019.
The site is secure and uses SSL or Secured Socket Layer technology. It is an encryption method where all the information that passes through the casino is jumbled, and only the casino’s computer systems can decode it.
32Red is also certified by eCOGRA, a leading third-party organization that serves as a watchdog of gamblers. eCOGRA conducts a test regularly if the games are programmed in such a way that the results of each card deal or that the symbols that drop on the slots are random.
eCOGRA is also responsible for auditing payout percentages monthly. This is done to ensure that the casino has games that are statistically fair in payouts and that the casino is not rigging the game results on their favor.
To get support from 32Red, you need to click on the Help Centre link on the site. From there, you will see a knowledge base where you may find answers to your inquiries.
The help center is divided into categories. Examples of these categories are:
- Getting Started
- Deposits and Withdrawals
- My Account
- Offers and Promotions
You will not find any means to contact the customer support team unless you are a member. You will only find this information once you are logged in.
You can reach an agent of 32Red via live chat, email, snail mail, phone, and Skype. Support is offered 24/7.
Payment Methods and Withdrawals for 32Red Casino
There are several methods to get started and play in 32Red. But know that even if these methods are offered on the site, it does not mean that they can be used globally. The payment methods that you can use to deposit and withdraw depend on your country.
The most common deposit methods are:
- Credit cards like Visa and Mastercard
- Bank or wire transfer
The minimum deposit requirement of 32Red is £10. The same amount is required to be able to withdraw.
By policy, the deposit method you used in 32Red will also be the default method that you can use to withdraw your funds and your winnings. The only exception is for a deposit method that cannot accept withdrawal, like Paysafecard.
There are also situations where the card you used cannot accept the funds back, especially if you are in a country where gambling is not encouraged. In this case, your only means to withdraw your money is through an e-wallet like Skrill, Neteller, or PayPal.
From that e-Wallet, you can transfer the funds to your bank account.
Ease of Use of 32Red Casino
32Red is partially convenient to use, but the casino can do a lot better in making the site user-friendly. For one, you cannot filter the games by type or by a game developer, which is a great plus if this is possible.
The customer support phone numbers are also impossible to find. You can only find these numbers if you are already a member, or if you just take the time to research online.
The site design of 32Red is a little cluttered, as the game thumbnails vary in sizes. Also, there really is no dedicated lobby for each game genre. If you click on Slot, only a portion of the webpage will show you the slots; then you have to navigate to the left and right via a carousel to find the game you like.
Below are other games that you did not choose. If you click on Blackjack in 32Red, you will see the blackjack games on top, but you will also find popular games of all genres as you scroll down.
The way the site was designed is like it is a massive lobby of all the games. There are also no promotional banners unless you click on the promotions tab. If you are a new player to the site, it is easy to miss the promotions section.
32Red is a great casino overall in terms of payment options, security, and trustworthiness. However, despite the number of years that it has been in operation, there is a need for the casino to reconsider its live dealer selections. There are less than 50 live dealer games here, while other casinos offer more than that.